Deepening bonds with fans through CRM 4.0 for entertainment.
Understanding fan psychology and creating enthusiasm with CRM 4.0.
In the entertainment industry, maintaining a continuous relationship with fans is the key to success. Fans are not just customers; they are important supporters of the works and artists. CRM 4.0 aims to resonate with the emotions and values of each individual fan, fostering deep empathy. By enhancing engagement with fans and building long-term relationships, it increases fan loyalty and enables sustainable growth. 【Usage Scenarios】 - Fan club management - Event planning - Merchandise sales - SNS integration - Personalized information distribution 【Effects of Implementation】 - Increased fan satisfaction - Growth in repeat customers - Increased sales - Improved brand image - Community formation
- Company：Arcuss Japan Inc.
- Price：Other
